How do I return an item?
Please contact customer service for more information on returning an item.
Warranty & Returning Merchandise
For defective items, you may return them for replacement WITHIN 90 DAYS of PURCHASE.
Shipping charges from our location to yours for replacement are FREE.
OEM Cartridges (HP, Lexmark, Epson, etc.) are covered by their respective manufacturers' warranties.
If you have a defective item, we will be happy to honor its warranty.
Simply call or e-mail to get a Return Authorization Number (RMA) at (450) 612-1212 .
A service technician will discuss your issues and if not resolvable will issue a RMA #.
Items returned without a RMA number will not be accepted.
Note: There is no warranty on Inkjet refill ink kits (Refilling your own cartridges). Ink is non refundable.