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100% Satisfaction Guarantee

We offer 100% satisfaction guarantee to our customers. If you are not satisfied with our ink cartridges just reply to your order confirmation email, expressing your intentions or telephone METAWATCH Customer Service at (450) 612-1212. Our support staff will provide an RMA # for the return of your order as applicable. No matter what reason you are not pleased, we will provide a refund (Less Actual Shipping Charges) WITHIN 30 DAYS OF PURCHASE FOR REFUND. No restocking fees applies.

Inkjet Ink Refill products all sales are final. No Returns will be accepted.

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Warranty & Returning Merchandise

For defective items, you may return them for replacement WITHIN 90 DAYS of PURCHASE. Shipping charges from our location to yours for replacement are FREE.

OEM Cartridges cartridges (HP, Lexmark, Epson, etc.) are covered by their respective manufacturers' warranties. If you have a defective item, we will be happy to honor its warranty.

Returns

Get an RMA number: All returns require RMA number before you send the merchandise back. To acquire RMA number, please send us an email at support@metawatch.ca with your order number printed on the left top of your invoice and the reason for return. We will reply in 24 hours with RMA number.

No Returns will be accepted without an RMA #

Refund

We will credit back to your credit card in 7 days from the day we get the merchandise back

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© Copyright 1999-2010 Metawatch distribution centers in Quebec, Ontario, British Columbia, and New Brunswick , Canada All Rights Reserved
All cartridges/imaging refills listed are fully compatible with your imaging products and are 
backed by a 30 day money back guarantee. All products are new unless specified otherwise. 
All brands and their models, part numbers, and logos are registered trademarks of their
respective companies. The model and part numbers which appear on this webpage are for 
identification purposes only. *Actual shipping times vary on product availability